NeoGen CMMS
Improve uptime

The whole job, in a pocket

Technicians spend their day in plant rooms and on roofs, not at a desk. The app gives them the work, the history and the checklist wherever they are — signal or not.

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WO-1023In progress

Quarterly service

AHU-14 · Block B

Complete work order

  • Works offline

    Jobs, photos and readings are captured on the device and sync the moment there is a network again.

  • Evidence as it happens

    Photos and readings are attached at the asset, not typed up from memory at the end of the shift.

  • The right job, in order

    Assignments arrive with priority and location, so the day is planned before the first van door closes.

A day that makes sense

Open the app and the work is already sorted — no morning huddle needed to find out what is urgent.

  • Today’s assignments ordered by priority and site
  • Full asset history available before starting the job
  • Update status in one tap as the work progresses

Today

2 of 4 done

  • Quarterly service

    08:30 · Block B

    AssetAHU-14
    Allowed90 min
    PriorityHigh

  • Leak at gland

    10:15 · Basement

    AssetPUMP-07
    Allowed45 min
    PriorityHigh

  • Weekly panel test

    11:30 · Lobby

    AssetFP-01
    Allowed20 min
    PriorityMedium

  • Belt tension check

    14:00 · Roof plant

    AssetCH-02
    Allowed30 min
    PriorityLow

Capture it where it happens

The record is built during the job, which is the only time it is accurate.

  • Attach photos before and after without leaving the work order
  • Record meter readings and test results against the asset
  • Log parts used and time spent as you go

Capture

WO-1023
Before
After
  • Supply air temp13.4 °C

    Inside the expected band for this unit.

  • Filter Δp210 Pa

    Above the change threshold — a filter change is raised automatically.

  • Fan current6.1 A

    Inside the expected band for this unit.

Time logged1 h 15 m

No signal, no problem

Plant rooms and basements are exactly where coverage disappears.

  • Assigned work is available on the device before you lose signal
  • Everything captured offline is queued, nothing is lost
  • Sync happens automatically when the connection returns
Offline · Basement plant

Waiting to sync

  • WO-1023 marked complete
    Captured11:04
    HoldsChecklist + sign-off
  • 2 photos attached
    Captured10:58
    Holds1.4 MB
  • Meter readings recorded
    Captured10:52
    Holds3 values
Sends itself the moment there is signal. Nothing to remember.

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Ready to simplify your maintenance operations?

Book a personalized demo and see how NeoGen CMMS fits the way your team already works.

No obligation. Just 30 minutes of your time.

FAQ

Technician Mobile App questions

Which devices does the app run on?

It runs on current iOS and Android phones and tablets. Most teams use the phone they already carry rather than buying dedicated hardware.

How much training do technicians need?

The app is built around one screen — the job in front of you. Most technicians are productive the same day, which matters because adoption is where CMMS rollouts usually fail.

Can technicians see assets they are not assigned to?

Visibility follows the permissions you set. Many teams allow read access to all asset history while restricting who can close or reassign work.

Does offline mode cover photos?

Yes. Photos are stored on the device with the work order and upload with everything else once the connection is back.