Plan the week against the hours you actually have
A schedule that ignores capacity is a wish list with dates on it. See who is loaded, who is qualified and where the backlog is heading before you commit to anything.
The week
Hours assignedS. Mehta30 h
SkillsHVAC, controlsCapacity40 h a weekR. Iyer36 h
SkillsElectricalCapacity40 h a weekA. Nair20 h
SkillsGeneral, plumbingCapacity40 h a week
See the whole crew
Hours assigned per person per day, so overload is visible before Monday rather than after Friday.
Qualified, not just available
Skills and tickets are held against each technician, so a job never lands on someone who cannot legally do it.
Know where the backlog goes
Project the open list forward at your current crew and intake, and see whether it clears or grows.
Capacity, not optimism
Assigning the eleventh job to someone with room for eight does not get eleven jobs done.
- Hours assigned against hours available, per person
- Part-time and shift patterns respected
- Reactive work lands where there is genuinely room for it
Capacity this week
86 of 112 hS. Mehta
30 / 40 hRoom for two more PMs this week
R. Iyer
36 / 40 hClose to full — do not add reactive work
A. Nair
20 / 32 hPart-time, four days
Planning without capacity is just a wish list with dates on it.
Who is allowed to take this
Competence is a safety control, not an administrative detail.
- Skills and certifications recorded per technician
- Expiring tickets flagged before they lapse, not after
- Jobs needing a ticket are only offered to people who hold it
Who can take this job
Skills & tickets| HVAC | LV electrical | Working at height | Confined space | |
|---|---|---|---|---|
| S. Mehta | ||||
| R. Iyer | ||||
| A. Nair |
S. Mehta
Height cert renews in 40 days
R. Iyer
All current
A. Nair
All current
A job that needs a confined-space ticket will not land on someone who does not hold one.
Where the backlog is heading
The useful question is not how big the backlog is today. It is whether it is growing.
- Projected from your real crew hours and your real intake
- Change the crew or the intake and the projection moves
- Makes the case for another pair of hands, with numbers
Backlog, if nothing changes
8 weeks outWhat the projection assumes
CrewThree technicians, current hoursIncomingAverage of the last eight weeksNot assumedOvertime, or a fourth pair of hands
Change the crew or the intake and the line moves — that is the point of having it.
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Resource Planning questions
Does this replace our scheduling meeting?
It makes it shorter. The loading, the overdue work and the blockers are already on screen, so the meeting is about decisions rather than about finding out what is going on.
How do you know how long a job takes?
From your own closed jobs. Estimates start as your best guess and get corrected against what actually happened, which is also how you find the estimates that were always wrong.
Can contractors be planned alongside our own team?
Yes. Vendor work sits in the same queue with its own SLA target, so the plan reflects everything happening on site, not just the in-house crew.
What about emergency work that breaks the plan?
It will, and that is normal. What changes is that you can see immediately whose week just got displaced, and what has to move as a result.
