NeoGen CMMS
Increase asset value

Show what maintenance is actually delivering

Response time, PM completion, downtime and cost — measured continuously from the work itself, not reconstructed from spreadsheets at quarter end.

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Maintenance KPIs

Last 8 weeks

MTTR

4.2h

PM on time

92%

Open WOs

17

Planned vs reactive

Week 1 · 38% planned, 62% reactiveWeek 2 · 52% planned, 48% reactiveWeek 3 · 44% planned, 56% reactiveWeek 4 · 61% planned, 39% reactiveWeek 5 · 70% planned, 30% reactiveWeek 6 · 66% planned, 34% reactiveWeek 7 · 78% planned, 22% reactiveWeek 8 · 84% planned, 16% reactive
Planned Reactive

  • Always current

    Every closed work order updates the numbers, so the dashboard is right on the day you need it.

  • See the trend, not the noise

    One bad week means little. The direction over months is what tells you whether the programme works.

  • Cost the board understands

    Labour, parts and downtime per asset and per site, in the terms a budget conversation actually uses.

The numbers that matter

A handful of measures, tracked properly, beat a report nobody opens.

  • Mean time to respond and mean time to repair
  • PM completion rate and planned versus reactive split
  • Downtime hours by asset, system and site

PM completion by site

This quarter

  • 1Ahmedabad campus

    96%
    Mean time to repair3.1h
    Open work orders4
    ReadingBest PM completion this quarter

  • 2Pune plant

    88%
    Mean time to repair4.6h
    Open work orders9
    ReadingTwo long-running electrical jobs

  • 3Surat warehouse

    71%
    Mean time to repair7.2h
    Open work orders14
    ReadingOne technician covering peak season

Same definitions everywhere, so the comparison means something.

Costs where they are generated

Spend attached to an asset tells a story an invoice never will.

  • Labour, parts and contractor cost per asset
  • Compare cost of ownership across similar equipment
  • Spot the assets quietly consuming the budget

Maintenance cost

Year to date

₹9.20L

  • Labour₹4.12L45%

    In-house technician hours, at loaded rate

  • Parts₹2.68L29%

    Issued from stores against work orders

  • Contractors₹1.86L20%

    Vendor invoices matched to jobs

  • Other₹0.54L6%

    Hire, disposal, callout charges

Every figure traces back to a closed work order — ask any of them where it came from.

Reports without the assembly

The data is already structured, so producing a report is filtering, not rebuilding.

  • Filter by site, team, asset class or period
  • Export for a board pack, client report or audit
  • Consistent definitions across every site in the estate

Scheduled reports

Sends itself

  • Weekly work summary

    Mondays, 07:00

    CSV
    Goes toMaintenance managers
    Built fromLive work order data
    Manual effortNone

  • PM compliance

    Month end

    PDF
    Goes toFacility director
    Built fromLive work order data
    Manual effortNone

  • Vendor SLA review

    Quarterly

    PDF
    Goes toProcurement
    Built fromLive work order data
    Manual effortNone
Nobody spends Friday afternoon rebuilding the same spreadsheet.

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Ready to simplify your maintenance operations?

Book a personalized demo and see how NeoGen CMMS fits the way your team already works.

No obligation. Just 30 minutes of your time.

FAQ

Insights and Analytics questions

Which KPIs does it track out of the box?

Response and repair times, PM completion, planned versus reactive ratio, downtime and maintenance cost by asset and site — the standard set most maintenance teams are asked about.

Can we report across multiple sites?

Yes. Figures roll up across the estate or break down per site, using the same definitions everywhere so sites are genuinely comparable.

How far back does reporting go?

As far back as your data. Once history is imported at setup, reporting covers the imported period as well as everything logged since.

Can we export the data elsewhere?

Yes. Reports export for use in a board pack or a wider BI tool, so the CMMS does not become the only place the numbers exist.