Every breakdown,
turned into a scheduled fix.
NeoGen CMMS helps your team manage work orders, assets, preventive maintenance and compliance — all in one place.
- Easy to useNo training headaches
- Fast to deployGo live in days
- Built to scaleGrows with you
Work Order Pipeline
Today- WO-1024High
HVAC not cooling · Building A
John D.2 mins agoAssetAHU-09 · Level 4Assigned toJohn D.Raised2 mins agoTargetRespond by 11:00 - WO-1023Medium
Water leak · Floor 3
Tech on siteStarted 10:20 AMAssetRISER-3B · Wet stackAssigned toSarah M.Raised15 mins agoTargetRespond by 13:30 - WO-1022Low
Light out · Parking Area
Resolved9:15 AMAssetLGT-P12 · Bay 4Assigned toMike T.Raised25 mins agoTargetClosed within target
Reduce downtime
Get ahead of failures with preventive schedules that run themselves — and move fast when something does break.
Increase productivity
Technicians open one app, see the right job in the right order, and close it with the evidence attached.
See every work order
Open and historical work in one place, so you always know what is outstanding and what it cost.
Trusted by organizations across industries
- Facilities Management
- Healthcare
- Manufacturing
- Hospitality
- Property Management
- Education
- Retail
- Warehousing
Everything you need to run a reliable operation
One system for the work, the assets and the evidence — instead of a spreadsheet, a WhatsApp group and a filing cabinet.
A CMMS your technicians will actually open
The fastest way to kill a maintenance system is to make it more work than the job. This one is built around the job.
- Every task, request and PM in a single queue
- Clear instructions with photos, files and checklists
- Status you can see without chasing anyone for an update
WO-1031
HighChilled water pump vibration
PUMP-07 · Basement plant
- Reported
- Assigned
- In progress
- Resolved
Reported09:12
ByPortal · ReceptionAssigned09:20
ByS. MehtaIn progress10:04
ByOn siteResolvedTarget 13:00
ByNot yet
Fewer breakdowns, and a lower bill for them
Planned work is cheaper than emergency work every single time. The trick is making the plan run without anyone having to remember it.
- Schedule on time, usage or condition and let it raise its own work
- Build PM checklists with photos, readings and required steps
- Watch reactive work fall as a share of the total
Same failure, two ways
CH-02 · ChillerPlanned
₹11,400
Emergency
₹42,800
- Technician labour₹2,400 → ₹4,800
Two technicians instead of one, called in at night.
- Out-of-hours premium₹0 → ₹7,600
Nothing to pay when the work is in the diary.
- Expedited parts₹2,900 → ₹11,400
Courier and spot price rather than stock held for it.
- Contractor callout₹0 → ₹6,500
Outside the contract response window.
- Lost production₹6,100 → ₹12,500
Nine hours down instead of a planned two.
The repair is the small part. Everything around an unplanned repair is the expensive part.
One record per asset, and you can trust it
Maintenance history is institutional knowledge. It should not live in a technician’s memory or a shared drive.
- Organise assets by site, building, system and unit
- Track condition, cost and full service history in one place
- Scan a QR code to open the record while standing at the machine
AHU-14, since it was installed
4 yearsInstalled2021
Commissioned Mar 2021, 12-year design life
Warranty service2021
First annual service, no defects
Fan bearing replaced2022
₹18,400 · 3h 10m downtime
Coil clean2023
Restored airflow to design
Belt failure2024
₹9,200 · out of hours callout
Warranty ends2027
Cover expires Mar 2027
Get control of your parts
Half a day lost to a van trip for a filter that was already on the shelf is a stock problem, not a maintenance problem.
- Alerts before a part drops below its minimum level
- Scan barcodes or QR codes to check stock and location
- Track usage per asset and run cycle counts that hold up
HEPA filter 24×24
FLT-2424 · Bin A3
Where this part is used
A simple process that keeps things moving
- 1
Reported
Anyone on your team raises an issue from any device, in seconds.
- 2
Assigned
The right technician gets it, with the asset history and parts they need.
- 3
Resolved
Work is done, verified and logged. The record updates itself.
What changes once the work is actually tracked
Typical first-year targets for a team moving off spreadsheets. What your estate actually achieves depends on where you are starting from — we will set realistic goals with you on the call.
- Faster average response
- 40%
- PM completed on time
- 90%
- Fewer emergency work orders
- 30%
- Lower maintenance spend
- 15%
Ready to simplify your maintenance operations?
Book a personalized demo and see how NeoGen CMMS fits the way your team already works.
Questions worth asking first
Will our technicians actually use it?
That is the question that decides whether a CMMS succeeds. The mobile app is built around one screen — the job in front of you — and a QR code on the asset opens the record without anyone typing a code. Adoption is the design goal, not an afterthought.
How long does it take to get up and running?
Most teams start with an asset import and their most critical preventive schedules, and are running real work orders within days rather than months. You do not need the whole estate configured before technicians can start using it.
Can it handle multiple sites?
Yes. Assets, work and stock are organised by site, with standard definitions across the estate so locations are genuinely comparable, and enough flexibility for each site to run its own schedules.
What happens to our existing maintenance history?
Assets, open work orders and past history can be imported at setup, so you keep the record you already have instead of starting from zero or running two systems in parallel.
We are completely reactive today. Is this too big a jump?
No — that is the usual starting point. Begin by capturing reactive work properly, then put your most critical assets on a preventive schedule. The planned-versus-reactive split shows the shift as it happens.
Does it work where there is no signal?
Yes. Plant rooms and basements are exactly where coverage disappears, so the mobile app holds assigned work, photos and readings on the device and syncs when the connection returns.